Okay
  Public Ticket #2813385
public issue
Open

Comments

  • Gopakumarlogic started the conversation

    Please assist me how we can activate the plugins with the current theme. I can not use the visual composer for building a page and can not use Revolution slider. I happened you will get back to me soon.

    Attached files:  Screen Shot 2021-06-28 at 10.11.04 PM.png
      Screen Shot 2021-06-28 at 10.09.22 PM.png

  • Gopakumarlogic replied

    plz replay .


  •   Gopakumarlogic replied privately
  •  123
    Charles replied

    Hi There,

    Thanks for the heads up.

    1 - Please check out Premium Plugins FAQ: Do I need an Activation Code for clarity on "activating" auto updates for Visual Composer

    2 - Please check out Standard Troubleshooting Steps for clarity on some recommended first steps that you should take when troubleshooting 

    3 - There's not much here to go on, so I'm working a bit blind. Can you please include some additional details regarding your issue and steps to replicate so I can attempt to support? For more information, check out Filing a ticket FAQ

    Thanks,
    Charles

  •  123
    Charles replied

    I just performed a fresh install of WP on my local host, with the currently available version of the theme (and included plugins) from TF, both Visual Composer and Revolution Slider are working as expected. Please provide steps to replicate, versions of the theme and plugins you are running, and confirmation that you have gone through the standard troubleshooting steps provided (ie. only running the latest version of the theme with the included plugins/versions included with the theme - and no additional 3rd party plugins or customizations.

    Thanks,
    Charles