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  Public Ticket #1766809
Missing widgets for default installation
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  • altunkopru started the conversation

    Hi,

    I have followed instruction (full start guide pdf) to complete default installation for campus theme but still some widgets are missing. Can you guide me please ? What should I do to complete initial installation? 

    Thanks,

    Attached files:  1.JPG
      3.JPG

  •  114
    Charles replied

    Hi There, 

    Thanks for the question - 

    01 - su_ shortcodes: Please make sure to install the Shortcodes Ultimate plugin for this su_ shortcode used in the demo content. You should be able to do this in Appearance > Install Plugin, or in Plugins > Add New, or if it's already installed, navigate to Plugins and activate this plugin. There are other buttons in Visual Composer if you prefer, but at the time of this build, VC did not offer much in the way of buttons, so Shortcodes Ultimate was used.

    02 - Sidebars: Not sure what the second screenshot is. Can you please confirm that you have installed all plugins in Appearance > Install Plugins? From there, I'll need some clarity - Filing a Support Request (specifically steps to replicate with expected/unexpected behavior). 

    Kind Regards,
    Charles

    Support Policy | Standard Troubleshooting Steps | Filing a Support Request

  •   Charles replied privately
  • altunkopru replied

    Hi,

    It has been fixed now. Thanks