Public Ticket #1479308
Can't login to WP-LOGIN.PHP when the Theme is activated.


  • westpenguin started the conversation

    We are experiencing serious problem with this theme.
    Since two days ago we had issues with the slider at the top not showing properly. It shows, [rev_slider homepage_slider]

    Also, when we attempted to login to WP-LOGIN.PHP it gets to http 500 error. We can't login to the account either. 

    Please provide us with your help ASAP. Also how do I download most up to date version of the theme? Please send me the link. Thanks

  •  115
    Charles replied

    Hi There,

    First, what changed that cause this issue? This kind of thing is most likely linked to a theme or plugin update. 

    From there, I recommend running through the Standard Troubleshooting Steps provided here. You can download the latest theme version from your Theme Forest Account > Downloads. 

    I don't have any other reports of this so if you are still having issues, I'll need steps to replicate including expected and unexpected behavior. - READ ME | Filing A Ticket

    Let me know where that leaves you,