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  Public Ticket #1401888
Demo look
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  • mohsan559 started the conversation

    if you can please assist me how my site will look like as demo ? 

  • mohsan559 replied

    Error: slider_export.txt does not exist! any solution please 

  •  112
    Charles replied

    Hi mohsan559, 

    First, I recommend running through these Standard Troubleshooting Steps if you haven't already - Standard Troubleshooting Steps.

    From there, I need some additional information, specifically steps to replicate so I can test the process that you are doing. If you are following the exact steps in the documentation, then please provide these and the slider.zip that you are using.

    File a Support Request

    Beyond that, after you have provided confirmation that you have run through those STS and steps to replicate, I'm happy to take a quick look to see I can import the slider. You will need to provide temporary credentials and confirmation that you have backed up your site, as this reaches beyond the scope of support.

    Kind Regards,
    Charles

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