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  Public Ticket #1262406
Visual Composer - Give
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  •  1
    greg started the conversation

    Hi,

    I am having difficulty getting the Visual Composer Give-Item element to function properly on my site. 

    1. Not all Donation Forms are available in the Give Item dropdown.
      1. I have found that it will not list the most current Donation Form. When a new Donation Form is created, the previous one will then be listed in the dropdown. 
    2. The Donation Form is not displaying properly inside the modal window when the Donate button is clicked.
      1. Donation amounts and Payment Method fields are absent
      2. A random Donate button appears in the header.

    I have looked through a much documentation as I can, however I'm not sure how to correct the issue.

    Please help.

    Attached files:  donate_02.png
      Donate_01.PNG
      donate_03.png

  •   greg replied privately
  •  1
    greg replied

    It appears as though the modal window is pulling in the header information from the page based on the settings configured within the VC-Give module.

    • When "Show Title > yes"  option is selected within the VC-Give module settings for display on the Post page, it adds itself to the header of the model window as well.
    • When "Show Goal & Raised > yes" option is selected within the VC-Give module settings for display on the Post page, it adds itself to the header of the model window as well.
    • When "Donate Button > yes"  option is selected within the VC-Give module settings for display on the Post page, it adds itself to the header of the model window as well.

    On a side note, when the "Donate Button" is left deselected, the Post page still displays the button, albeit without a text label. 

  •  75
    Charles replied

    Hi Greg,

    01 - Give - Item missing latest Give Form (Item Settings > Select Item): 

    I think I've found the issue... If you have access to your directories, navigate to wp-content/plugins/passage-addons/passage_addons.php and comment out this line:

    $give_array = array('')+$give_array;

    to this:

    // $give_array = array('')+$give_array;

    02 - Modal window pulling page elements:

    I found a fix for this as well and will be including this in the next plugin/theme update. It's more than one line of code, so I'll need to roll out the update this week.

    Cheers!
    Charlie

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  •   greg replied privately
  •   Charles replied privately
  •  1
    greg replied

    Hi Charles,

    I've updated the theme and installed v1.05 of the Passage Addons plugin, however the GIVE modal window is still not functioning properly.

    • When "Show Title" option is ticked to Yes, the title is duplicated.
      • When it is left unticked, a single Title remains
    •  Multi-Level Donations do not display donation level options
    • Not all Payment Methods are displayed

    Attached files:  settings.png
      modal.png

  •  75
    Charles replied

    Hi Greg,

    01 - Add this to Appearance > Theme Options > Custom CSS, this should work for now.

    /* GIVE FORM POPUP TITLE SECTION */
    .mfp-wrap.give-modal form.give-form .give-form-title {
        display: none;
    } 
    

    02 - I'll need to look at what Give is doing differently in there new update to be able to diagnose this. It looks like they've changed how they are building these buttons.

    03 - Which one's aren't showing? I need a link and possibly a login to replicate...

    Give also has their own shortcodes also if you are looking to use their native functionality.

    Cheers!
    Charlie

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  •  1
    greg replied

    Hi Charles,

    1. Thanks. I'll add it to the Custom CSS to eliminate the duplicate title issue.
    2. I would appreciate you looking into this. My donations are all "multi-level" and so the display needs to show in order for users to choose an amount option.
    3. Disregard this. My apologies as I had mistakenly checked an option on a Donation that left off one of the Payment Methods.

    Thanks again. I've seen the native shortcodes, but I much prefer the customized theme method. I'll keep an eye out for an update that will allow it to function properly.

    -Greg

  •  75
    Charles replied

    Hi Greg, 

    Just a head up. I'm still looking into this. I'm having some real issues with my system and currently cannot access my files (there's a 10 second lag between opening a file, adding a character to the code, etc.). I suspect a system issue, so I'm looking into some alternatives to work on these requests. Just wanted to give you a heads up on this, though.

    Cheers!
    Charlie

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  •  1
    greg replied

    Sorry you're having issues!

    Thanks for the update!!!

  •  75
    Charles replied

    Hi Greg, 

    I release and update (theme and plugin) that should address the Give issues/questions that you had. Let me know if these updates fix the issues you're seeing or if I need to dig deeper. 

    Passage Update Log