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Polytechnic | Powerful Education, Courses & Events

Premium Plugins FAQ: Do I need a license code? Need the latest version? Support? Hi All!Here are a few FAQs on updating theme included Premium Plugins. Quick Note: These plugins were included as helpful tools to enhance the usability of basic WordPress features of the theme itself. With that said, if yo ...

Time To UPDATE The Theme? Great Idea! So, you want the awesome new features, patches, and updated files?! Updating the theme is super easy. Just in case, we're providing some additional information surrounding the subject here as well as the basic steps. = = = ...

“Localization, Internationalization, Translation... How's it work?” Hi Everyone, Translating seems to be a difficult step for several users, so I wanted to offer some information and clarity in regards to this subject as a whole. Let's see if I can clear some of this up here :) ...

How to Replace the Default Sidebar with a Custom Sidebar Per Page 01 - Plugin Installation: Navigate to Plugins > Add New > search for "Custom sidebars" > and download/install/activate the "Custom sidebars" plugin. 02 - Plugin Setup: Navigate to Appearance > Custom sidebars & ...

Troubleshooting the Demo Content Import Hi All, I've heard from a couple of users having issues during the demo-content import process and I wanted to help out by providing some usable information and steps that you can follow.  Note: This does fall beyond ...

How to Add a Contact Form for Each Author Profile Page This is advanced feature that we are rolling out with the 1.1.1 version of Polytechnic. It's still considered beta in the 1.1.1 version but we wanted to roll this cool feature out for our users. Please let us know if you have ...

500 Internal Server Errors 500 Internal Server Errors can happen for a wide range of reasons. To troubleshoot this, here are some steps that you'll want to focus in on: 00 - Additional Information and Troubleshooting Causes: What are some details sur ...

READ ME | Standard Troubleshooting Steps: This will ensure that you are working with the same versions that we are, and that everyone is on the same page when we dig in to help out.  Note: Stock = unaltered (no additions, customizations, child-themes, or modifi ...

Downloading, Extracting, and Included Resources The basics of downloading the FULL package, extracting the files, and installing the theme. First, navigate to your ThemeForest account > downloads > and download the "All Files & Documentation" option: Next, extrac ...

How to Update Premium Plugins So, you want the awesome new features, patches, and updated plugin files?! Updating these is super easy. Just in case, we're providing some additional information surrounding the subject here as well as the basic steps. ...

Responsive Menu v.3.0+ Hey everyone, I rolled out a significant update in the theme (v.1.3.2) that should help with this latest version of the Responsive Menu plugin (v.3.0+). I have some other notes regarding the currently included Respons ...

Site Loading Slowly Hi All, There are lots of reasons why this might be happening, but you're first step should be to run through our Standard Troubleshooting Steps before moving forward. This will ensure that you are working with the same ve ...

Child Themes & Template Customization: When Is It Right? Summary: All of our themes are "Child Theme Ready", which means that you are welcome to create a child theme and use it on your site; Child themes are NOT covered under our Support Policy because of the modified nature of the ...

Twitter & Facebook Widgets Simply put, these widgets are built with Facebook and Twitter. To help out, here's a walkthrough for each: Twitter Screenshots: http://imgur.com/inrgb7O,GcLTxN3,LdalLS1,GxblXi1,39wpKwa Twitter Walkthrough: Open Twitter > Acc ...

@Media Queries The nature of @Media Querys are customization based, and are not covered under theme support. Since this is getting into the responsive media queries stuff, which is relatively advanced if you haven't worked with it before ...

"Broken" or "Missing" Stylesheet (style.css) file when uploading the theme zip file. How do I fix this? This error message does not mean that the theme you have purchased is broken, it just an indication that the something has been uploaded incorrectly. Luckily, there is a very easy fix. Simply put, you need to unzip tha ...

READ ME | Filing A Ticket Hi Everyone! We support basic theme questions & bug reports. We are also currently accepting feature requests. We don't ever support customization requests, new or modified functionality, plugin integrations ...

READ ME! The Official Support Policy Supported Buyers v. None Supported Buyers: There has been a lot of debate over this and we wanted to clarify what this means to our users.  None Supported Buyers Can: File Bug Reports at ThemeForestRece ...

WordPress 4.5 + & Standard Troubleshooting Steps Hi Everyone,  Yes, some plugins have been affected by the latest version of WP (4.5). It not a theme issue, but it does involve us since we are including some of these plugins (ie. Visual Composer). For more informati ...