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Passage | Church - Sermons, Donations & Events

Downloading, Extracting, and Included Resources The basics of downloading the FULL package, extracting the files, and installing the theme. First, navigate to your ThemeForest account > downloads > and download the "All Files & Documentation" option: Next, extrac ...

Troubleshooting the Demo Content Import Hi All, I've heard from a couple of users having issues during the demo-content import process and I wanted to help out by providing some usable information and steps that you can follow.  Note: This does fall beyond ...

READ ME | Filing A Ticket Hi Everyone! We support basic theme questions & bug reports. We are also currently accepting feature requests. We don't ever support customization requests, new or modified functionality, plugin integrations ...

READ ME | Standard Troubleshooting Steps: This will ensure that you are working with the same versions that we are, and that everyone is on the same page when we dig in to help out.  Note: Stock = unaltered (no additions, customizations, child-themes, or modifi ...

READ ME! The Official Support Policy Supported Buyers v. None Supported Buyers: There has been a lot of debate over this and we wanted to clarify what this means to our users.  None Supported Buyers Can: File Bug Reports at ThemeForestRece ...

Time To UPDATE The Theme? Great Idea! So, you want the awesome new features, patches, and updated files?! Updating the theme is super easy. Just in case, we're providing some additional information surrounding the subject here as well as the basic steps. = = = ...

How to Update Premium Plugins So, you want the awesome new features, patches, and updated plugin files?! Updating these is super easy. Just in case, we're providing some additional information surrounding the subject here as well as the basic steps. ...

Premium Plugins FAQ: Do I need a license code? Need the latest version? Support? Hi All!Here are a few FAQs on updating theme included Premium Plugins. Quick Note: These plugins were included as helpful tools to enhance the usability of basic WordPress features of the theme itself. With that said, if yo ...

"Broken" or "Missing" Stylesheet (style.css) file when uploading the theme zip file. How do I fix this? This error message does not mean that the theme you have purchased is broken, it just an indication that the something has been uploaded incorrectly. Luckily, there is a very easy fix. Simply put, you need to unzip tha ...

Child Themes & Template Customization: When Is It Right? Summary: All of our themes are "Child Theme Ready", which means that you are welcome to create a child theme and use it on your site; Child themes are NOT covered under our Support Policy because of the modified nature of the ...

“Localization, Internationalization, Translation... How's it work?” Hi Everyone, Translating seems to be a difficult step for several users, so I wanted to offer some information and clarity in regards to this subject as a whole. Let's see if I can clear some of this up here :) ...

How to Add a Contact Form for Each Author Profile Page This is advanced feature that we are rolling out with the 1.1.1 version of Polytechnic. It's still considered beta in the 1.1.1 version but we wanted to roll this cool feature out for our users. Please let us know if you have ...

@Media Queries The nature of @Media Querys are customization based, and are not covered under theme support. Since this is getting into the responsive media queries stuff, which is relatively advanced if you haven't worked with it before ...

Site Loading Slowly Hi All, There are lots of reasons why this might be happening, but you're first step should be to run through our Standard Troubleshooting Steps before moving forward. This will ensure that you are working with the same vers ...

Responsive Menu v.3.0+ Hey everyone, I rolled out a significant update in the theme (v.1.3.2) that should help with this latest version of the Responsive Menu plugin (v.3.0+). I have some other notes regarding the currently included Respons ...